Account and data
Send a single email and we will remove your Diffio account, projects, and stored files. No forms or uploads needed. For related policies, review our privacy policy and terms of service.
Send your request to
support@diffio.ai
Use the email address tied to your Diffio account
support@diffio.aiInclude this exact message in the email body
Sending from your account email lets us verify ownership quickly. If you cannot access that inbox, tell us in the same message so we can follow up. You can also use the contact page if you need a separate support route.
Compose a new email from the address on your Diffio account. Paste the phrase above so we can match the request.
Our support team checks that the sender matches your profile and flags the account for deletion.
You will get a confirmation reply once removal is complete. This removes stored projects and associated content.
Reply to any Diffio email or reach out at support@diffio.ai if you have questions about what will be removed. The about page explains the product at a high level, and the contact page gives you the main support channel.